We want you to be completely satisfied with your purchase. While we take every precaution to ensure your order arrives safely, we understand that accidents can happen during shipping.
Defects & Damage Guarantee
Defective Items: If your product arrives with a manufacturing defect, we will gladly replace it at no cost to you.
Damaged in Transit: If your order is damaged during shipping, we guarantee a free replacement or full refund.
How to Request a Refund or Replacement
- Contact us within 3 days of delivery.
- Provide your order number and a clear photo of the damaged or defective item.
- Once verified, we will arrange a replacement shipment or issue your refund promptly.
Exclusions
- Normal wear and tear after use is not covered.
- Refunds or replacements are only provided for items that arrive defective or broken in transit.
Our Promise
Your peace of mind is important to us. If your order doesn’t arrive in perfect condition, we’ll make it right—quickly and hassle-free.